Privacy Policy
Effective Date: 29/06/2026
At Galaxy Exhibitions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data.
Information We Collect
We may collect the following information when you contact us or use our services:
- Name
- Company name
- Email address
- Phone number
- Business address
- Project details and enquiries
- Any other information you choose to provide
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Design, manufacture, and deliver exhibition stands
- Manage customer accounts and projects
- Send updates relating to your orders
- Improve our products and services
- Meet our legal and contractual obligations
We only process your personal information where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, pursuing legitimate business interests, or where you have given your consent.
UK GDPR and Data Protection
Galaxy Exhibitions complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are committed to ensuring that:
- Your personal data is processed lawfully, fairly, and transparently.
- We only collect information that is necessary for the purposes outlined in this policy.
- Your information is kept accurate and up to date.
- Personal data is stored securely and protected against unauthorised access, loss, or misuse.
- We retain your information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
- Delivery and logistics providers
- Suppliers and subcontractors involved in your project
- Professional advisers such as accountants or legal advisers
- Government or regulatory authorities where required by law
Any third parties processing your data on our behalf are required to keep it secure and only use it for the agreed purpose.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction.
Data Retention
We retain personal information only for as long as necessary to provide our services, maintain business records, and comply with legal, tax, and regulatory requirements.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data where appropriate.
- Request restriction of processing in certain circumstances.
- Object to the processing of your personal data.
- Request the transfer of your personal data where applicable.
- Withdraw consent at any time where processing is based on your consent.
If you wish to exercise any of these rights, please contact us using the details below.
If you are not satisfied with how we handle your personal data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can control or disable cookies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Galaxy Exhibitions
Unti J Maybrook Industrial Estate, Maybrook Road, Brownhills, Walsall, WS87DG
Email: sales@galaxyexhibitions.com
Phone: 01922907553
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page with the revised effective date.